Brand / Trust
How Edgebound Labs earned ISO/IEC 27001:2022 certification
In August 2025, Edgebound Labs earned ISO/IEC 27001:2022 certification, the international standard for information security management systems (ISMS). We didn't publish it as just another badge on the website. I'm sharing it because the process changed the way we operate as an engineering lab — and because I believe any company building software for digital commerce should seriously consider it.
Why did we decide to get certified?
The short answer: our clients needed it. When you work with Home Depot Mexico, IBM, Johnson & Johnson, and América Móvil, information security isn't a nice-to-have — it's a prerequisite to even join the conversation. Several of our enterprise clients already required evidence of formal security controls. ISO 27001 certification gives us an auditable, internationally recognized framework to demonstrate that we meet those requirements.
The long answer: we wanted to systematize what we already did well and fix what we did inconsistently. Before certification, we had good security practices, but not all of them were documented, not all of them were audited regularly, and not all of them were applied uniformly across every project.
The scope of our ISMS
Edgebound's Information Security Management System covers:
- Software development for digital commerce and enterprise applications.
- Managed eCommerce operations for clients.
- Cloud infrastructure (AWS, Azure, GCP) used in client projects.
- Internal processes: code management, system access, staff onboarding/offboarding.
The external audit was carried out by an accredited certification body in order to verify compliance with the 93 Annex A controls of the ISO/IEC 27001:2022 standard.
What changed in our operation
1. Access and privilege management
Before: access to repos, servers, and cloud services was managed case by case. After: we implemented an identity management system based on the principle of least privilege, with quarterly access reviews and automatic revocation at offboarding.
2. Formalized risk management
We built a security risk register that is reviewed monthly. Every risk has an owner, an impact/likelihood assessment, and a treatment plan. It's not a document that sits in a drawer — it's a living tool we use in every architecture decision.
3. Incident response
We defined an incident response process with clear roles, committed response times, and communication protocols. We simulate incidents every quarter to validate that the team reacts according to the playbook.
4. Security in software development
We formalized a secure SDLC: security-focused code review, static analysis (SAST), dependency analysis (SCA), periodic pentesting, and threat modeling for new projects. Every merge request passes automated security controls before reaching production.
5. Continuous training
The entire Edgebound team receives information security training upon joining and annually thereafter. It's not a generic PowerPoint — they're hands-on workshops with real-world scenarios for phishing, social engineering, and handling sensitive data.
What we learned in the process
Other key lessons:
- Documentation is an investment, not bureaucracy. At first, documenting every process felt like a burden. Six months later, that documentation saved us time in onboarding, in client audits, and in incident resolution.
- Leadership has to be involved. ISO 27001 requires top management commitment. At Edgebound, Román (CEO), myself, and the entire leadership team participated actively in the ISMS management reviews.
- Continuous improvement is real. The PDCA (Plan-Do-Check-Act) cycle isn't theory — we use it in every security sprint. Each internal audit produces findings that translate into concrete improvements.
What's next?
ISO 27001 certification is a starting point. On our security roadmap for 2026-2027:
- SOC 2 Type II for clients in the United States who require it.
- Implementation of Zero Trust Architecture for internal access.
- A bug bounty program for our AI products.
- ISO 42001 certification (AI management) once the standard matures.
If you work with a technology partner that handles your customers' data and holds no security certifications, ask them why. In 2026, information security is not optional.
Frequently asked questions (FAQ)
What is the ISO/IEC 27001:2022 certification?
ISO/IEC 27001:2022 is the international standard for information security management systems (ISMS). It defines the requirements to establish, implement, maintain, and continually improve an ISMS. The 2022 version includes 93 controls organized into 4 categories: organizational, people, physical, and technological.
How long does it take to obtain ISO 27001 certification?
The typical process takes between 6 and 12 months. It includes: gap analysis (1-2 months), ISMS implementation (3-6 months), internal audit (1 month), remediation of findings (1-2 months), and external certification audit (2-4 weeks). At Edgebound, the full process took 9 months.
Does ISO 27001 apply to software and eCommerce companies?
Yes, and it's especially relevant. Companies that develop software and manage eCommerce platforms handle sensitive customer data (personal information, payment data, purchasing behavior). ISO 27001 provides a framework to protect that information in a systematic and demonstrable way.
What is the difference between ISO 27001 and SOC 2?
ISO 27001 is an international standard with formal certification granted by an accredited body. SOC 2 is an audit framework created by the AICPA (United States) that evaluates security, availability, processing, confidentiality, and privacy controls. Many enterprise companies in LATAM ask for ISO 27001; those in the U.S. tend to ask for SOC 2. They are complementary.
Does your technology partner handle your data to these standards?
At Edgebound we build on an ISO 27001-certified foundation. Learn more about us or book a session to talk through your project with the security it deserves.